Cancellations and Refunds

How do I cancel or refund an order?
You can cancel or refund an order in app by selecting the order under "Order Tracker" tab.   Enter a full or partial refund amount and hit con...
Sat, 27 Jun, 2020 at 1:36 AM
Do I have to pay any OctiFi fees for a cancelled or refunded order?
100% OctiFi Fees will be fully refunded for orders that are cancelled before customers completing their 1st instalment payments. For any transactions th...
Sat, 27 Jun, 2020 at 1:55 AM