Disputes and Refunds

How will I receive my refunds?
All refunds will be issued according to the merchant's return policy.  If the store issues refunds to the original form of payment, you can expect your...
Tue, 5 Apr, 2022 at 1:30 PM
How long will it take until I receive my refunds?
Once the merchant has accepted your return or cancellation, your refund will be processed.  Refund processing times can vary, but you can expect a refund to...
Fri, 7 Feb, 2020 at 12:09 AM
How do I report a problem with my purchase using LatitudePay?
Please reach out to us via our live chat at octifi.com or submit a ticket here.
Tue, 5 Apr, 2022 at 1:31 PM